Privacy policy

Last updated: July 18, 2026

Zayvico operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zayvico is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us (including customers across the United States, Australia, and international markets). If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live (including US state privacy requirements), and as permitted or required by applicable law:

  • Contact Details: Including your name, billing address, shipping address (including US state and zip codes), phone number, and email address.
  • Financial Information: Including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details processed securely through our platform providers.
  • Account Information: Including your username, password, security questions, preferences, and settings.
  • Transaction Information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.
  • Communications with Us: Including the information you include in communications with us, for example, when sending a customer support inquiry via email or Instagram.
  • Device Information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information: Including information regarding your interaction with the Services, including how and when you interact with or navigate our website.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services: Including from your device when you use our products or services or visit our websites, and through the use of cookies and similar tracking technologies.
  • From our service providers: Including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties: Including marketing partners, advertising networks, and Shopify ecosystem partners.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: To perform our contract with you, process your payments, fulfill your orders (including domestic and international US shipping), remember your preferences, send account notifications, process returns or exchanges, arrange shipping, enable reviews, and create a customized shopping experience.
  • Marketing and Advertising: To send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services on the Services or other websites based on your activity and purchases.
  • Security and Fraud Prevention: To authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, or malicious activity, and secure our services.
  • Communicating with You: To provide responsive customer support and maintain our business relationship.
  • Legal Reasons: To comply with applicable law, respond to valid legal processes (such as subpoenas or warrants), and enforce our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy:

  • With Service Providers: Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping to the US and worldwide).
  • With Business and Marketing Partners: To provide marketing services and target advertisements to you based on your online activity.
  • With Consent: When you direct or consent to our disclosure of certain information to third parties.
  • Corporate Transactions: In connection with a business transaction such as a merger, acquisition, or bankruptcy.

United States Consumer Privacy Disclosures

If you are a resident of the United States, specific state privacy laws (such as the California Consumer Privacy Act / CCPA, and laws in Virginia, Colorado, Connecticut, Utah, and other applicable states) may grant you additional rights regarding your personal information:

  • Right to Know and Access: You have the right to request what personal information we have collected, used, disclosed, and sold or shared about you.
  • Right to Delete: You can request the deletion of your personal information that we have collected, subject to certain legal exceptions.
  • Right to Correct: You may request the correction of inaccurate personal information we maintain about you.
  • Right to Opt-Out of Sale or Sharing / Targeted Advertising: Under certain US state laws, sharing data with third-party advertising cookies or analytics providers may be defined as a "sale" or "share" for targeted advertising. You have the right to opt-out of this processing.
  • Global Privacy Control (GPC): If you visit our website with a Global Privacy Control opt-out preference signal enabled, we will automatically treat this as a request to opt-out of targeted advertising for that browser and device.
  • Non-Discrimination: We will not discriminate against you for exercising any of your US privacy rights.

Relationship with Shopify

Our store is hosted by Shopify Inc., which provides the e-commerce platform allowing us to sell our products to you. Information you submit to the Services will be transmitted to and processed by Shopify and third parties, which may be located in Canada, the United States, and other countries. Shopify processes your personal information to run and improve the platform. To learn more about how Shopify uses your personal information or to exercise privacy rights related to Shopify's data processing, please visit the Shopify Privacy Policy and the Shopify Privacy Portal.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian who believes your child has provided us with personal information, please contact us to request its deletion. We do not actual-knowledge "sell" or "share" personal information of individuals under 16 years of age.

International Transfers

Your personal information may be transferred, stored, and processed outside the country where you live, including to Pakistan (where our family workshop and manufacturing take place), Australia (where our management and customer operations are based), and the United States or Canada (where Shopify hosts our infrastructure). We utilize recognized legal transfer mechanisms (such as Standard Contractual Clauses) where required to safeguard your data across international borders.

Contact

Should you have any questions about our privacy practices, wish to update your preferences, or want to exercise any of the privacy rights available to you under US, Australian, or international law, please contact us by email at zayvicoinfo@gmail.com or write to us at our operational headquarters: 52 Princes Highway, Arncliffe NSW 2205, Australia.