Refund policy
Returns & Refunds
We want you to love your Zayvico shoes. If something isn't right, you have 30 days from delivery to request a return.
To be eligible:
- Shoes must be unworn, in original condition, with all packaging and tags
- Try them on indoors, on a clean surface — soles showing outdoor wear can't be returned
- Proof of purchase required
How to start a return
Email zayvicoinfo@gmail.com with your order number and reason. We'll reply within 24 hours with instructions. Please don't send anything back before contacting us.
Return shipping