FREE World Wide SHIPPING · EASY 30-DAY RETURNS

Refund policy

Returns & Refunds

We want you to love your Zayvico shoes. If something isn't right, you have 30 days from delivery to request a return.

To be eligible:

  • Shoes must be unworn, in original condition, with all packaging and tags
  • Try them on indoors, on a clean surface — soles showing outdoor wear can't be returned
  • Proof of purchase required

How to start a return
Email zayvicoinfo@gmail.com with your order number and reason. We'll reply within 24 hours with instructions. Please don't send anything back before contacting us.

Return shipping

Free returns within Australia. For international orders, customers are responsible for return shipping unless the item is faulty or incorrect. In those cases, we cover all associated costs.